• How long does delivery take? The maximum of our delivery arrives at our customer in 7-10 business days in the USA. Due to the high demand for our product and remote area, please allow a maximum of 2-3 weeks for delivery (Minor Case). If your order hasn’t arrived in the estimated delivery times, please contact our support team at info@kidstoys.us / Live Chat (This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).
  • We source quality products from all over the world to bring you epic offers and the lowest prices. This means sometimes you have to wait a little longer to get your order but it's always worth it!
  • Our goods are very adequate, please rest assured purchase, we will promptly ship. 
  • Because of Policy, please give us your full name if you are Russia. Thank you for your cooperation.
  • Item will be shipped within 2-5 business days of receipt of payment.
  • If the transaction is in the Hong Kong and China public holiday, the handling time would be delayed. Please understand.
  • If you haven't received the goods within 40 days, pls allow us 3-5 working days for checking undelivered packages before we issue you refund. Thanks
  • We have global products supplier & we are delivering the products worldwide. So that some countries public holidays are not the same. In that case sometimes product delivery can be the delay. 
  • All orders are shipped as clients’ preference. even as putting the ordering client selects the shipping method and we pursue the same shipping method as they selected.
  • Those we are shipping to free of charge. That is why we choose the cheap shipping package. For faster shipping service customer can choose priority mail or express mail option.
  • Purchaser will receive the notification for every step of shipping and handling progress through email. Purchaser will also get tracking number as soon as their order has been shipped OR customer can find their tracking number upon logging in to our website. Customer may also be notified all the progress of the order thru email.
  • Shipping costs are automatically calculated at some stage in the checkout. We ship the order consistent with the client's Shipping method. The delivery approach customer will pick out and the shipping fee consumer can pay we can ship the order for this reason.
  • Please specify if the address is a business or residential address accurately. Do not mark “business address” if the address is residential. Inaccurate information may delay your order processing or it may be cancelled completely.

The client is responsible for all shipping expenses which includes Refused Shipments and fees from faulty shipping information.